Privacy Policy
Your privacy matters to us at tavonoliva
Last updated: March 15, 2025
Introduction
tavonoliva ("we," "us," or "our") operates the website located at tavonoliva.com and provides budget prioritization services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Personal Information
When you interact with our services, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Financial information related to budget planning (income ranges, expense categories)
- Account credentials and authentication information
- Communication preferences and history
- Billing and payment information when using paid services
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device information and screen resolution
- Website usage patterns and navigation data
- Cookies and similar tracking technologies
How We Use Your Information
We process your personal information for the following legitimate purposes:
Service Provision
To provide, maintain, and improve our budget prioritization services, including personalized financial insights and recommendations based on your provided information.
- Account management and user authentication
- Processing transactions and managing billing
- Providing customer support and responding to inquiries
- Sending important service updates and notifications
- Analyzing usage patterns to improve our services
- Ensuring security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and providing services. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
Your Rights Under UK GDPR
As a UK resident, you have specific rights regarding your personal data:
Access and Portability
You have the right to access your personal data and receive a copy in a structured, commonly used format. You can also request that we transfer your data directly to another service provider where technically feasible.
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Limit how we process your data
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, contact us at info@tavonoliva.com. We will respond to your request within one month and may request additional information to verify your identity.
Data Security and Retention
Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security assessments, and staff training on data protection.
Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account information: Until account deletion plus 12 months
- Financial data: 7 years for regulatory compliance
- Communication records: 3 years from last contact
- Technical logs: 12 months for security purposes
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. We categorize cookies as follows:
- Essential Cookies: Required for website functionality and security
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our website. The updated policy will include a new effective date at the top of this page.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@tavonoliva.com
Phone: +442071839040
Address: 17 Octagon St, Stonehouse, Plymouth PL1 1TU, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.